What is an Evidence Certificate?

Our Engineers audit all data items and hardware prior to undertaking different data destruction, data sanitisation, disassembly and recycling processes.

This audit can be undertaken on-site at the Customer’s premises, if an on-site service has been requested.

Typically, our Engineers record the Type, Make, Model, Serial Number and Asset Tag of each item of hardware; and the Type and Serial Number of any data item (e.g. hard disk drive) removed from it. The data item is linked back to the hardware it was removed from using its serial number as a reference.

However, Customers are welcome to specify any additional details they would like recorded: for example, the Customer might like the room or location of each device listed. We can alter the audit template and brief our Teams accordingly.

We also offer a “dual-audit” process: the Customer, or a Galaxy Engineer, can audit the data items once, and then a second Engineer will re-audit those data items. We can check that all serial number match before - or review any discrepancies and seek authorisation from the Customers - before shredding.

This audit forms the basis of an Evidence Certificate, which is a document sent to the customer detailing the hardware processed, and confirming the secure destruction, disassembly and recycling of all equipment; processed in accordance with the Waste Electrical and Electronic Equipment (WEEE) Directive.

If the Customer does not need a full audit to be undertaken, then depending on the types of items we are asked to process we can either undertake a simple count, or simply record the weight, as appropriate. A Summary Evidence Certificate will be provided.